Replies smartly prioritizes incoming requests.
It helps you focus on most important request first without having to constantly browse through your inbox.
Never forget a follow-up.
Messages can be marked as pending or resolved. That makes it easy to keep track of messages where you need to follow up later-on.
Know your Customer
Quickly browse through recent conversations.
Sometimes it's hard to remember who's on the other end. Replies helps you to personalize your message by showing you recent interactions with that person.
Never send a message by accident anymore.
Replies doesn't send a message immediately. It gives you about 15 seconds to undo a send action and thus prevents you from unintentional transmissions.