Integration with OmniFocus
OmniFocus by OmniGroup is a widely used task manager for Mac and iOS.
With the installation of a plugin, Replies can integrate with OmniFocus and enable you to create tasks based on your support requests. If you need to communicate with your customer or consult the whole conversation for more info, the OmniFocus task contains a link to the Replies conversation.
How to install the OmniFocus plugin
To get the integration working, you need to download and install the plugin:
- Download the
- Uncompress the ZIP file.
- In Finder, navigate to
HOME/Library/Application Support/OmniFocusand if not existing, create the
- Move the
- Restart OmniFocus.
- Go to
Preferences > Clippings.
- Make sure the
Repliesplugin is selected (see screenshot below).
How to create tasks
To create a task from inside Replies, follow these steps:
1. Select some text
The selected text will be copied
to the task.
Note: It's very important to select some text as the OmniFocus uses a text service to create a task.
2. Activate the OmniFocus service
Replies > Services > OmniFocus: Send to
Inbox menu item or, better, press the clipping plugin
shortcut to open OmniFocus' quick entry dialog.
Tip: You can change the shortcut in the OmniFocus preferences.
3. Create the task
Replies has filled in the following information:
- The title of the conversation
- The URL pointing to the conversation
- The selected text
You can change any of these fields and then press the
Save button to create the task. As a result, the task
is stored in the
Inbox OmniFocus folder.
How to open conversations
From inside OmniFocus, you can open a conversation at any time.
- To reveal the conversation link, click the little icon on the
- Click the conversation link to see the complete conversation in Replies. You could create a new reply, if you wish.